Notice of Nondiscrimination and Reasonable Accommodations

Northern Berks EMS

Reasonable Accommodations for Individuals with Disabilities

Northern Berks EMS is committed to providing individuals with disabilities an equal opportunity to participate in and benefit from our programs, activities, and services.

Individuals may request reasonable accommodations from Northern Berks EMS that they believe will enable them to have such equal opportunity to participate in our programs, activities, and services. To request reasonable accommodations, contact Chief Moyer at 610-926-3858 or via email at info@northernberksems.com.

This policy is consistent with the requirements of the Americans with Disabilities Act (ADA).

FREQUENTLY ASKED QUESTIONS (FAQs)

The following FAQ provides information on requesting reasonable accommodations in Northern Berks EMS’s programs and activities.

1. What is a reasonable accommodation in Northern Berks EMS’s program?

A reasonable accommodation is a change or modification to afford a qualified individual with a disability full enjoyment of Northern Berks EMS’s programs or activities, unless modifications would fundamentally alter the nature of the program, service, or activity, or result in undue financial or administrative burdens.

2. How do I request a reasonable accommodation?

If you need a reasonable accommodation, please contact us at 610-926-3858, via email at info@northernberksems.com, or in person at 26 E. Wall Street, Leesport, PA 19533.

3. Does my request for a reasonable accommodation need to be in writing?

No, you do not need to put your request in writing; however, making a written request can be helpful documentation. You do not need to use the specific words “reasonable accommodations” when making your request.

4. When should I request a reasonable accommodation?

You may request a reasonable accommodation at any time. However, making the request in advance of a meeting, conference call, or visit will help ensure that Northern Berks EMS is able to fulfill the request. For certain requests, such as sign language interpretation, at least two weeks advance notice is requested.

5. May someone request a reasonable accommodation on my behalf?

Yes, anyone can request a reasonable accommodation on behalf of an individual with a disability.

6. What will Northern Berks EMS do upon receiving my request?

Northern Berks EMS may contact you to better understand your needs and will review your request to determine:

- Whether the requested accommodation will be effective

- Whether the requested accommodation is reasonable or an equally effective alternative exists

- Whether providing the accommodation would fundamentally alter the program or impose undue burden

Northern Berks EMS may engage in an interactive process to determine appropriate accommodations. If a request cannot be fulfilled, an alternative accommodation will be explored.

7. May Northern Berks EMS request medical documentation?

No. Questions will be limited to understanding the barrier and the accommodation needed.

8. May Northern Berks EMS charge for accommodations?

No, individuals are not responsible for the cost of auxiliary aids or services.

9. Examples of reasonable accommodations include:

- Translation or transcription services

- Qualified sign language interpreters

- Alternate formats (braille, large print, electronic formats)

- Remote captioning services

- Temporary accessibility solutions such as ramps

All requests shall be acknowledged within two business days of receipt. A response will be provided within two business days of acknowledgment.

Effective Date:     1/1/2026

Approved By: Carl Moyer
Title: Chief of Operations
Date: 1/1/2026